Player Next Gen (PLN) shares the limitations of the current-gen Player running on all platforms but Windows (such as our limitations on Android and the iPad).

The list below captures limitations exclusive to PLN.

Features Never to be Supported

Certain Intuiface capabilities available in Player on Windows will never be available in Player Next Gen.

• (Microsoft) Deep Zoom asset.
• Any JavaScript-based Interface Asset.
  All interface assets are being rewritten using TypeScript.
• Player has to be re-activated if it was previously downgraded to any version inferior to 7.0.14.

Features Not Yet Supported in Player Next Gen

Assets:

• YouTube Asset:
  • Not supported on Samsung Kiosk nor on other Samsung Tizen-based devices.
  • Video Speed property cannot be changed when running on BrightSign devices.
  • Will not be able to interact with Video controls when YouTube is nested inside the Carousel collection.
• Web Browser:
  • Website resources coming from http:// (non secured) protocol are not supported. 
  • PDF files are not loaded on BrightSign and Samsung SSP devices.
  • Web Camera on web pages is not supported on Samsung SSP.
  • Websites with "Infinite Scroll" functionality are not supported on Samsung SSP.
  • "Disable Scroll" Web Browser property is not supported on Samsung SSP and iOS devices.
  • Three.js 3D models are not supported on Samsung SSP
  • Web Page drop down controls will not respect Web Browser's rotation
  • Multiple Web Browser assets cannot be simultaneously manipulated.
  • "Website fails to load" triggers will not be raised on iOS and Android devices.
  • Depending on their Content Security Policy, some web-sites cannot be loaded.
  • Web Browser's Web Page Width will not be taken into account. The website will adapt to the container's size.
  • Scrolling is not supported for browser with an orientation different than 0°
• 3D Model Asset.
• Linear Gauge.
• Webcam Asset: 
  • Only one resolution will be displayed when using more than one Webcam asset with different resolutions in the same scene.
  • Delay property is not supported.
  • Android-based devices do not support multiple Webcam Assets in the same scene.
  • Using both Front and Back configured Webcam assets at the same time.
  • Not supported on Samsung Kiosk
• Document:
  • When using the Book style, the Book Cover encounters some rendering issues on iOS devices when fullscreen
  • Does not display scrollbars.
  • Does not scale in size.
  • Not supported on Tizen devices such as Samsung Kiosk. Supported only on Tizen 6.5.
  • Not supported in web deployments.
  • Distant PDF (from a URL as a source) is not supported on iOS-based devices.
  • Does not support the 'Show curtain shadows' property.
  • Changing multiple documents at the same time with the same source coming from Airtble is not supported.
• Video Asset:
  • Native web browsers do not permit video autoplay until the website is interacted with.
    Workarounds:
    - Have a user interact with the website 
    - Set the volume property of the Video Asset to 0 
  • For experiences played over the web, video will be streamed, meaning video playback is not possible offline unless installing the experience as PWA.
  • For Player on the Web .mov extension is not supported

Collections:

• Ken Burns.
• Map.
  • The ability to force map tile caching through map manipulation is not supported
  • Maps cannot be zoomed or dragged if the map container is rotated.
• Carousel:
  • Vertical Carousel - the item in focus has a rendering difference in vertical alignment versus Composer's Edit mode. When designing the experience, Guides can be used for centering the position of the item in focus.

Asset and Collection features

• Auto Scroll.
• Drag to Open (an Ordered Collection property).
• Drag & Drop triggers.
• Collection virtualization (items out of view are still loaded in memory).
• Loading indicator for Collections.

Experience properties, triggers, actions

• Gradient colors.
• Call URL.
• Launch Application action.
• Drawing Tool.
• Creating Snapshots.
• Multiple Data Feeds in a single collection.
• Scene to Scene navigation to Scenes containing special characters in the name.
• Scene Reload action
• Translating and manipulating assets is not supported on a Flipped experience;
• Coordinates of "Is Tapped" trigger are not supported.

Expressive Features:

• Geocoding - Latitude/Longitude.
• Device Accelerometer.
• Device Orientation.
• Shake (to quit).
• Effects:
  • Samsung Kiosk and Samsung SSSP devices only support Brightness and Grayscale effects.
• Excel Interface Asset Limitations:
  • Saving edits to Excel spreadsheets via the Excel Interface Asset.
    • Edits are only retained in memory for the current session.
  • Will not display content after 10 empty rows.

  • Using formula in formula is not supported. For example: MID(In!A2,1,FIND("~",In!A2,1)-1)

• Pinboard:
  • Pin container.
  • Animations.
• Scroll Collection:
  • Extended zone auto-recalculation.
• Collections:
  • Show Icons (property).
  • Show Curtain Shadow (property).
  • Elasticity (property).
• Asset Shadows.
• Button non-flat rendering (Button asset will always be flat).
• Text Asset:
  • Set Font Color will not be animated.
• Rich Text, the following actions are not supported:
  • Set Font.
  • Set Font Color.
  • Set Font Size.
  • Set Font Style

Auxiliary

• Data Tracking:
  
  • Experience Started and Experience Stopped events will not be recorded when using Web Player.
• .NET DLL-based Interface Asset.
• API Explorer:
  • Currently, the Web API response must be JSON-formatted; XML-formatted responses are not yet supported.
• Philips HUE Lights (Interface Asset).
• Share and Deploy Console:
  • Scheduling.
  • Batch Player Activation.
  • Snapshot (live tracking in Share and Deploy Console) for iOS, Android and BrightSign
  • Player Settings such as Player Tags, Nickname, Launch preferences, will only be taken into account after a Player restart.
• Player Services:
  • Email (share by email configurable).
  • File (share by filesystem).
  • Print.
  • Sockets (unable to accept remote actions).
• Exclusive to Player on the web:
  • Credential keys - either those generated by Intuiface or those used for third-party service authentication - are not currently obfuscated and thus can be extracted using browser-based developer tools. We recommend you ensure that the scope of credential key rights is limited to only what is necessary for your running experience.
  • Nexmosphere Interface Asset. At the moment, Nexmosphere IA is supported in Player Next Gen running on Windows, Android, BrightSign only when using the in-venue player. 
• Offline mode for in venue player

Unsupported / Supported platforms

Unsupported Platforms

• In-venue Player:
  • iOS
  • ChromeOS
  • LG WebOS

Supported Platforms

Player Next Gen is currently supported on the following Platforms: 

• In-venue Player:
  
  • Windows (via Composer's Play Mode).
    
  • Android.
  • BrightSign.
  • Samsung SSP Tizen (including Samsung Kiosk).
  • Raspberry Pi
• On the web: (Limitation: No on-screen virtual keyboard)
  
  • • Chrome
    • Safari
      • Limitation: Videos cannot be triggered to play using Triggers and Actions. User input must be performed on the video.
    • Edge (Chrome-based)
    • Firefox
    • Brave
      • For iFrame embedding, you must disable "Block cookies"
        
• As an app (Progressive Web App - aka PWA)
  
  • Windows (via Chrome or Edge).
  • iOS (via Chrome or Edge).
    • Limitation: when creating a progressive web app after loading the page using licensing mode, a secondary license will be consumed.
  • Android (via Chrome).
  • MacOS (via Chrome).
  • ChromeOS.