What is Stripe?

Intuiface uses Stripe as its payment platform provider. It is the world’s #1 payment platform and has been widely adopted by the vast majority of technology start-ups.

Intuiface's limited access to your credit card information

With Stripe, all transactions are encrypted over https, meaning Intuiface will never have complete access to your payment card information. Stripe – certified to PCI Service Provider Level 1, the most stringent level of certification – stores all of your private information. All payment card information is entered into a small Stripe-powered window - see image below - that pops up when you are ready to pay.

Stripe limits vendors to only the last four digits and expiration date of your payment card. With this limited information, Intuiface can better manage the purchase process, such as alerting you by email when a card expiration date is approaching.

Payment card options

Through Stripe, we accept payment via Visa and MasterCard (both credit or debit) as well as American Express. Unfortunately, Stripe does not support PayPal. For those of you who really can’t (or don’t want) to pay using Visa, MasterCard or American Express, you will still be able to have your bank wire us a payment.

Stripe supports a large selection of currency options. In addition to USD and EUR, you can pay in your local currency. If paying in your local currency, Intuiface will charge a 5% currency exchange and service fee.

Impact of PSD2 and SCA on European Union-based Intuiface customers

The European Union imposes a set of requirements for regulating EU-based online payments to ensure the protection of consumer data and the fair play of payment processors. Those requirements are known as the Payment Services Directive, or PSD.

On 15-September-2019, PSD2 - a major revision of PSD - takes effect. Part of PSD2 is Strong Customer Authentication (SCA), requiring multi-factor authentication for online payments.

With SCA, all EU-based Intuiface customers may be required by their credit card bank to authorize any new Intuiface license purchase or subscription license renewal. Authorization will likely take the shape of a pin emailed/texted to the purchaser by their bank, which is then manually entered by the purchaser in a window hosted by Stripe.

Banks have two years to enforce SCA so not all EU-based Intuiface customers will encounter this additional authentication step. If they do require this step, existing customers will receive an email from Intuiface on their renewal date containing a link that will take them to an authorization page.

For more information, please contact us at purchasing@intuiface.com.