Introduction

The performance of Intuiface depends very much on the type of content you use and the hardware capability of your presentation platform. For example, interactive experiences using high-definition videos and other demanding content likely require CPU/GPU/RAM power and significant hard drive speed to ensure smooth performance.

See this page for more information about optimizing performance

General Considerations for Windows PCs

If you have the luxury to build your own Windows system - or at least some budget freedom - the following lists, in descending order of importance (i.e. starts with the more important), improvements you can make to optimize performance.

• SSD (Solid State Drive) instead of an HDD (Hard Disk Drive)
• High-performance CPU
• High-performance, CPU-independent GPU (nVidia or AMD).
• 8GB RAM, especially for the Composer in anticipation that it will be used at the same time as other programs, like image editing software

Finally, regardless of your PC's specs, ensure your computer has been set to a Full Performance power plan. Budget power plans will, by definition, throttle back performance.

Minimum Specifications For Windows PCs

These minimums apply to experiences of medium complexity and on FullHD displays. To maximize performance, exceed them as much as your budget will allow.

• Operating System:
  • Microsoft Windows 10 and Windows 11 IoT Enterprise
  • Microsoft Windows 10 and Windows 11, 64-bit
    • This does not include the Microsoft Surface Hub, which can only run Universal Windows Platform (UWP) applications. Intuiface Composer and Player are not UWP applications.
  • For macOS, use Boot Camp or virtual machine software like Parallels.
    NOTE: With Parallels, at least 4GB must be assigned to the virtual machine.
• Processor:
  • Intel® Core i5 4th generation (or an equivalent AMD processor)
  • Intel® Core i3 8th generation (8109U) or above.
    • Intel® Celeron, Pentium, and ATOM processors are insufficient
• RAM
  • 8 GB for Composer
  • 4 GB for Player (or 6GB if using an integrated Graphics Card)
• Graphics Card
  • 1 GB RAM
  • AMD, nVidia recommended
    • Use of an integrated Intel HD Graphics GPU embedded within at least the 5th generation Core i7 or Core i5 may be enough. In this case, RAM should be at least 6GB
  • True Color (32 bit) mode required
• Storage
  • SSD (Solid State Drive) at least 120GB

NOTE

• Use Chrome or Chrome-based web browsers for deployment to the web or as an app on personal mobile devices.
• Windows RT (also named Windows 8 RT) is not supported.
• Keep in mind that some Windows tablets use the ARM-based Windows RT operating system while others use the Windows 10 operating system. Intuiface supports the latter, not the former.
• Windows 10 IoT Core is not supported due to UWP restrictions.

Minimum Specifications for iPadOS

When using the in-venue Player

Your iPad should run iOS 11 or later, regardless of the model. 

Player performance improves with each iPad version due to improved hardware (CPU) and OS performance. As a result, always use the best-equipped iPad at your disposal.

Based on their release dates and, thus, CPU power, the following are our recommended iPad models. All are characterized by their use of the Lightning connector:

• iPad Pro (Any model) - Great performance
• iPad (2017) - Good performance
• iPad Air2 - model not tested - Medium performance predicted
• See below for any device released after the editions listed above, with reservations regarding the iPad Mini.

Player for iPad also runs on the following iPads, but performance is subpar compared to that of the recommended versions:

• iPad Mini4 - model not tested - Medium performance predicted
• iPad Mini3 - model not tested - Medium performance predicted
• iPad Air (5th Generation) - Medium performance
• iPad Mini2 - Below optimal

Avoid using any iPad version inferior to iPad 4th generation as the performance of those older devices is insufficient to run Intuiface Player adequately.

When deploying experiences as a website or as an app for personal mobile devices

No minimum OS or hardware requirement.

Deployment only validated for Chrome and Chromium-based browsers.

Minimum Specifications for Android devices

When using the in-venue Player

On Android, Intuiface Player has the following device requirements

1. Running Android Version 5 or later.
2. With a screen at least 7" in diagonal; this excludes all phones and most "phablets".
3. CPU
   
   • ARM: ARMv7-A or higher.
   • Intel: x86-based CPU.
4.  4GB RAM or more

IMPORTANT NOTE:

• Devices based on the Rockchip RK3188 series or below are not supported. If you need to use such devices, ensure proper 3D and video rendering tests are performed before deployment. For the Rockchip line of processors, use the RK3288 series or later.

For reference, the following devices perform well:

• Google Nexus9 - 64-bit NVIDIA Tegra K1 Dual Denver processor at 2.3GHz

• Samsung Tab S - Exynos™ 5 Octa (1.9Ghz Quadcore + 1.3 GHz Quadcore)

  • Take a look at our benchmark tests for more details.

When deploying experiences as a website or as an app for personal mobile devices

No minimum OS or hardware requirement.

Deployment only validated for Chrome and Chromium-based browsers.

Minimum Specifications for Chrome OS devices

Any Chromebook, Chromebox, or Chromebase.

Minimum Specifications for BrightSign devices

Intuiface Player is supported on Series 5 and Series 4 models for the XT and XD product lines and on Series 3 models for the XT product line.

• Player Next Gen
  • Series 5: XC2055, XC4055, XD235, XD1035
• Player, both current-gen and Next Gen
  • Series 4: XT244, XT1144 / XT1144-T, XD234, XD1034
• P‍layer current-gen
  • XT3 Product Line: XT243, XT1143

Minimum Specifications for Samsung Tizen devices

Intuiface Player can run on the following Samsung SMART Signage devices: SSP 4.0, SSP 5.0, and SSP 6.0. See SSSP-supported hardware for more info.

Intuiface Player does not run on Tizen-based Samsung TVs.

Minimum Specifications for LG webOS Devices

Intuiface Player can run on any LG Smart Signage device running webOS Version 3.x and 4.x (i.e. all releases of Version 3 and Version 4). This includes LG's interactive smart signage displays like the IR-based TA3E Series and the PCAP-based TC3D Integrated Digital Board. LG Smart TVs are NOT supported.

Minimum Specifications for Raspberry Pi devices

For those using Player Next Gen, Player can run on any device running Raspberry Pi OS Version 4 or later. 

The inherent nature of Raspberry Pi devices is to be equipped with modest processing power, so the level of Intuiface experience complexity may need to be limited.

Minimum Specification for macOS Devices

This only applies to deploying experiences as a website or as an app for personal mobile devices.

There is no minimum OS or hardware requirement.

Deployment only validated for Chrome and Chromium-based browsers.

Minimum Specification for Linux Devices

This only applies to deploying experiences as a website or as an app for personal mobile devices.

There is no minimum OS or hardware requirement.

Deployment only validated for Chrome and Chromium-based browsers.