Overview

Although Intuiface Composer requires the Windows operating system and the in-venue Player does not support macOS, there are a couple of options for using a Mac and Intuiface together:

• (for modern, M-series Macs) Use virtual machine software
• (for older, Intel-based Macs) Use Apple Boot Camp

Option 1: (for modern, M-series Macs) Use virtual machine software

With today's ARM-based Macs - aka the M-series - the use of virtual machine software is the best solution for running the Windows operating system - and thus Composer and/or Player - on a Mac. A bonus of this approach is it enables you to use all of your Mac-based software at the same time as Intuiface.

Here is a good summary of the virtual machine options for the Mac as of August 2023. The most popular options are:

• Parallels
• VMware

Regardless of the virtual machine solution you choose, we suggest allotting at least 3.5GB of RAM and a good percentage of the CPU core to the virtual machine.

NOTE:

• The above virtual machine references are not formal endorsements. They are simply popular options listed for your convenience.
• In our experience, touch-enabled displays connected to the Mac can be accessed by the Windows OS through virtualization software

Correcting potential path error when using Parallels

Experience content and Interface Assets such as Excel must be located under Windows filesystem not Mac. Also, in order to edit excel files using Composer, Office must be installed under Parallels not mac OS.

For custom-built interface asset, you may encounter the error “Error reading interface Asset… Unexpected Error”.

If you encounter unexpected errors when loading experiences, follow these steps:

1. Check whether the path of your experience is listed in Composer's title bar as "\psf....\myExperience.ifx"
   
   • If no, contact Technical Support
   • If yes, you will need to disable "Shared Profile". Continue to the next step.
2. Open the Virtual Machine menu or Alt-click / Option-click the Parallels icon in the Mac menu bar (in the Crystal view mode) and click Configure.
3. In the Virtual Machine Configuration window, click Options and select Sharing in the sidebar.
4. Uncheck the "Mirror Mac and Windows user folders" box.
   The configuration panel may be different depending on the Parallels version.
5. Restart the virtual machine
6. Open your experience.
7. If the path of your experience in the title bar of Composer still contains "\psf....\myExperience.ifx" then, in Composer, choose the Save As option and create a new experience with a Windows-compliant path (e.g. C:\User...myExperience.ifx). Use this new experience.

Option 2: (for older, Intel-based Macs) Use Apple Boot Camp

Run Intuiface on an Intel-based Mac by creating a Windows partition using Boot Camp.

• Boot Camp is no-cost software from Apple that enables Windows to run natively on a Mac. It requires that only one OS be run at a time, meaning Windows can't run side-by-side with the MacOS. However, performance will be excellent.
• Intuiface's minimum system requirements are sufficient to work with Boot Camp.
• Apple does not support the use of Boot Camp on M-series (i.e. ARM-based) Macs.