Overview

Every time an event is logged by the Data Tracking Interface Asset, a data point is created. This data point is then forwarded to the Intuiface Analytics Data Hub. If this data point is processed by the Hub - i.e. available for use in charts or forwarded to third-party tools via connectors - then it can be counted against a plan-imposed limit.

• Intuiface Composer can generate an unlimited number of data points processed by the Data Hub.
• Intuiface Player
  • Licensed: Can have as many data points processed by the Data Hub as the associated Platform plan permits for the number of Players. See section below for details.
  • During 28-day Trial: Equivalent to the limitations associated with Platform Enterprise. See section below for details.

Data point processing can be turned on and off. Data points sent from Player to the Data Hub are NOT counted against a Platform plan limit. It is only if the data point is processed by the Data Hub that it gets counted against the plan.

• To understand how an event is logged, jump down to this section.
• For a look at how a data point is structured, see this article.

How to create a data point in Composer

[NOTE: A data point does not count against a Platform plan's limit until it is processed by the Data Hub. This section describes how a data point is created in Composer, not how it is processed.]

Data points are created through use of the Data Tracking Interface Asset. Creation can occur in one of four ways:

1. Each time the Log Event action is triggered. A Log Event action comprised of multiple parameters is still considered one data point. You decide when to call the Log Event action. For example, every time an image is touched, a video is played, a scene is visited, a form is completed, and so on.
2. Every time an experience is started or stopped. These two data points are generated automatically by Intuiface. ever, you can choose to prevent these events from being logged.
3. Every time a scene is entered or exited. These two data points are automatically generated for each scene by Intuiface. However, you can choose to prevent these events from being logged.
4. Every time a session is started or stopped. You decide whether and when to start/stop a session.

Example Scenario

Let's say you have an experience. In it are two scenes, an Intro scene and a Video scene. The video scene contains five videos. You've configured the videos so that when any one of the videos is played, a Log Event action is called.

• Experience is run.
  Two data points are created:
  • Experience Started is automatically logged.
  • Scene Entered is automatically logged for the Intro scene.
• Visitor approaches and touches the Intro scene, causing navigation to the Video scene.
  Two data points are created.
  • Scene Left is automatically logged for the Intro scene with a value for Elapsed Time.
  • Scene Entered is automatically logged for the Video scene.
• Visitor plays video #3.
  One data point is created.
  • Log event action identifies that the 3rd video was run.
• Visitor walks away. After a predetermined time, the experience automatically returns to the Intro scene.
  Two data points are created.
  • Scene Left is automatically logged for the Video scene with a value for Elapsed Time.
  • Scene Entered is automatically logged for the Intro scene.
• After some time, you stop the experience.
  Two data points are created.
  • Scene Left is automatically logged for the Intro scene with a value for Elapsed Time.
  • Experience Stopped is logged with a value for Elapsed Time.

Platform Plans and their Data Point Storage Limits

NOTE

• There is no data point storage limit for Intuiface Composer. Only Intuiface Player has an associated data point storage limit determined by the active Platform plan. See below.
• During the 28-day trial, Player acts like it's part of a Platform Enterprise plan.

The following are the various Platform plans and their associated data point limits.

Essential	2k data points per Player in the account. As Platform Essential is limited to two Players, the max data point limit for Essential is 2 Players x 2k data points per Player -> 4k data points. This is a limit for the account as a whole. Individual Players are not limited to 2k data points each.
Premier	10k data points per Player in the account. If the account has 10 Players, that would translate into a 100k data point limit. This is a limit for the account as a whole. Individual Players are not limited to 10k data points each.
Enterprise	30k data points per Player in the account. If the account has 10 Players, that would translate into a 300k data point limit. This is a limit for the account as a whole. Individual Players are not limited to 30k data points each.
28-day Trial	30k data points per Player in the account - similar to Platform Enterprise. Trials are typically limited to a single Player.

 

NOTE:

• If you hit your Platform plan limit, the oldest data points will be removed from the Data Hub as new data points are added. Remember, you can export data points for offline storage as well as delete data points you no longer require.
• Additional Analytics data point storage - raising your Platform plan limit - can be purchased online.

Keeping Track of Your Data Point Limit and Consumption

At any time, visit the Analytics Data console to see the number of data points processed and stored vs. your Platform plan limit.

Stopping Data Point Processing

Analytics gives you the ability to prevent the processing of collected data, meaning collected data will not be made available for analysis.

There are two options for pausing data point processing

• at the account level
  Best used to prevent collection during periods of installation testing, where the data does not accurately reflect real use.
• on a per-Player basis
  Best used to limit processing to those devices for which you are interested in data collection.

Stopping data point processing at the account level

In the upper right of the Analytics Data console is a slider labeled "Data point processing". Turn it off to stop data point processing on the Hub.

• OFF: Data points forwarded from Composer and Player to the Analytics Data Hub will not be processed. As a result, those data points will not be accessible in any chart or via any connector.
• ON: Data points forwarded from Composer and Player to the Analytics Data Hub will be processed. As a result, those data points will be accessible in any chart or via any connector.

Notice that regardless of whether processing is set to ON or OFF, Composer and Player will continue to send data points to the Data Hub. The only way to prevent data transfer from Composer and Player to the Data Hub is to either call the "Pause logging" action of the Data Tracking Interface Asset or to remove that interface asset completely from the experience. This has to be done for each and every instance of the running experience.

Stopping data point processing on a per-Player basis

Head to the Player Dashboard, select a Player and look for the "Data Point Processing" toggle.

Each individual Player has its own toggle switch.

Deleting Data Points

Processed data points are stored on the Data Hub and stored data points can be deleted. You may wish to delete data points as you approach the storage limit for your Platform plan.

Deletion will reduce the number of data points stored on the Data Hub, helping you to stay below a plan's storage limit.

1. Open the Analytics Data console.
2. Scroll to the bottom of the page
3. Apply filters to specify which data you wish to delete.
   
   
   • Date
     By default, the From field is set to the very first day available in the Data Hub and To is set to the very last day. Change these dates to narrow your focus.
   • Devices
     Choose between all devices and a specific device. The device list is alphabetized.
   • Applications
     Choose which Intuiface applications you would like to focus on. For example, you may want to exclusively select Composer to delete test analytics generated while building your experience.
4. Click the Delete Data Points button.

Consequences of Exceeding Your Plan's Data Point Limit

Exceeding your Platform plan limit will result in the removal of the oldest data points to make room for the newest data points. Your experiences will still run without any change in performance. Player (and Composer) will even continue to send data points to the Hub. The older data points will just be deleted as necessary to make room for the new data points, rendering them inaccessible via any Analytics connector or Intuiface chart.

Additional packs of 250k data points can be purchased online, raising your Platform plan limit. These data point packs are renewed on a monthly basis.

We'll let you know long before a limit is reached. Plus, you can export data points for offline storage as well as delete data points you no longer require. Both methods will reduce the number of stored data points.

For additional details, visit the Analytics Plans FAQ.