Introduction

Activation of a license means associating a license with a given PC. Activation is the prerequisite step to using paid versions of Player and requires a live Internet connection. Once licensed, Player no longer requires Internet connectivity.

NOTE

• Once a subscription license is retrieved, it is locked to that PC, requiring a formal release before it can be "transferred" to a new PC. That release and transfer process is detailed here.
• If using virtual machines to run Windows, be sure to release your Player license before upgrading the Windows OS. This is because the upgraded Windows instance will look to the Intuiface license server like a different PC from the original.
• The clock for subscription licenses - the time during which you have entitled use of Player - begins at the moment of purchase. There is no time constraint on when license activation must occur but because the entitlement clock starts at purchase, you are encouraged to activate your license as soon as you are able.
• A live Internet connection is required to activate a license. For offline license activation you must have a three-year prepaid Enterprise-level Intuiface account.
• Subscription renewal – once payment has been collected - requires Internet-mediated activation (phone activation is not available) no more than five days after the beginning of a new period. After that five day grace period, in the absence of Internet-mediated activation, Player will cease to work. To activate these licenses, you must establish an Internet connection on each hosting PC.
• License verification will also occur automatically under certain circumstances, including whenever Player software is updated. See our article about frequency of license verification for details.

Activating Player Licenses on Windows PCs

Option One: Manual License Key Entry

Step One: Obtain your license keys

1. Go to https://my.intuiface.com/login.aspx and log in using your login credentials.
2. Go to My License Dashboard to see a list of all of your licenses.
3. In the License key column, click on the key you wish to activate. By left-clicking it you will be able to copy it into your clipboard.

Step Two: Enter your license key into Player

You must have an active Internet connection to activate your license.
Intuiface Player must be allowed to access to all sub-domains of intuilab.com in https (port 443) if your PC protected behind a restrictive firewall.

If Player is not currently licensed:

1. Run Player using its desktop shortcut or the Windows Start menu.
2. Paste the license key from Step One above into the awaiting text field and click the OK button.
   
   

If Player is currently associated with a different license or with another Intuiface account:

1. Run Player using its desktop shortcut or the Windows Start menu.
2. Click the "Enter a license key" option at the bottom of the Experiences panel.
   
   
3. Paste the license key from Step One above into the awaiting text field and click the OK button. The Player will now use that license and log in the Intuiface account that owns that license.
   
   
4. Follow the license release process for the original license key, making it available for use on other devices.

The above steps will initiate a (virtually instantaneous) license validation process over the Internet. Once validated, the license will be activated on your Windows device.

Option Two - Credential Key Licensing

The advantage of this option is the person installing Player does not need to know either the Intuiface account login credentials or individual license keys. A single credential key can be used on any number of PCs that will be used to run Player.

See our article about credential key licensing on Windows for details.