The Intuiface Audit Trail is a historical record of all security-related actions connected to account access, product licensing, and experience usage, sharing, and deployment. Audit trails are proof that particular actions occurred and useful as evidence when troubleshooting the cause of unexpected events.
- The audit trail is exclusively available to Enterprise-level Intuiface accounts.
- Secondary accounts do not have audit trail access. Only primary accounts have access.
Accessing the Audit Trail
The Intuiface Audit Trail can be accessed through the My Intuiface website, in the "View and Administer Account" section.
You can also access the page directly via its URL: https://my.intuiface.com/audit-trail
Audit Trail scope
The Intuiface Audit Trail contains every relevant action performed by Intuiface users
- logged into a primary Intuiface account
- logged into secondary accounts for that primary account
- accessing experiences shared by the primary or secondary accounts
The actions categories captured in the beta version of the Audit Trail feature are:
- User login / logout
- Success only; failed logins will not be recorded
- Experience sharing (both by URL and with account)
- Experience download and publishing
- Remote deployment
- Player settings modification
- License (Composer and Player) activation and release
- Failed login activations will not be recorded
- Audit trail access
Post-beta, we'll introduce Export to CSV and the following action categories:
- User profile management
- Secondary account access and management
- Analytics (data point processing for Players, chart creation, dashboard publishing, etc.)
- License purchase, subscription cancellation, etc.
- Experience storage management
- Credential key management
- Marketplace submission
Understanding the Audit Trail
The Intuiface Audit Trail is divided into four columns
- Date (UTC)
The date and time of the action, using Coordinated Universal Time (UTC).
The email address of the primary account, secondary account, or shared-with third-party Intuiface account that performed the specified action.
The event itself. If applicable, additional parameters and their values will be listed below the action name.
- IP Address
The address of the device - or router - through which the action was initiated. (Be aware that if multiple devices access the Internet through a shared router, the Intuiface Audit Trail will not be able to distinguish one device from another.)
Sorting the list
Clicking a column title will sort the list chronologically for Date, numerically for IP Address, and alphabetically for Account and Action.
Refreshing the list
Click the Refresh icon to the right of the "Audit Trail Records" title - - if you would like to refresh the list. This is typically only necessary if interested in viewing the latest records. All existing filters will be preserved.
Using your web browser's page reload option will reset all filters.
Filtering the Audit Trail
To the left of the Audit Trail actions list is a variety of filtering options.
Type a text string of at least two characters into this field. The audit trail will automatically filter based on the typed string.
- Date range
Select the beginning and end date to display in the list.
Select any combination of the primary and its secondary accounts. This list will not include email addresses of shared-with Intuiface accounts. If nothing is selected then all options will be displayed in the audit trail.
- IP address
Select any one or more of the IP addresses captured by the audit trail. If nothing is selected then all options will be displayed in the audit trail.
- Action type
Either type or select the name of the action you'd like to focus on. Typing is best for filtering on a single action. Use checkbox selection to visualize multiple actions. If nothing is selected then all options will be displayed in the audit trail.
- Action result
Select whether you'd like to see actions that passed, failed, or both. If nothing is selected then all options will be displayed in the audit trail.
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