Introduction

Activation of a license means associating a license with a given PC. Activation is the prerequisite step to using paid versions of Composer and Player and requires a live Internet connection. Once licensed, Composer and Player no longer require Internet connectivity.

• Activating Player on iPad and Android devices? See this article.
• Activating Player on Chrome? See this article.
• Activating Player on Samsung SSP? See this article.
• Activating Player on LG webOS? See this article.

NOTE

• Once a subscription license is retrieved, it is locked to that PC, requiring a formal release before it can be "transferred" to a new PC. That release and transfer process is detailed here.
• If using virtual machines to run Windows, be sure to release your Composer or Player for Windows license before upgrading the Windows OS. This is because the upgraded Windows instance will look to the Intuiface license server like a different PC from the original.
• The clock for subscription licenses - the time during which you have entitled use of Composer and Player - begins at the moment of purchase. There is no time constraint on when license activation must occur but because the entitlement clock starts at purchase, you are encouraged to activate your license as soon as you are able.
• A live Internet connection is required to activate a license. For offline license activation you must have a three-year prepaid Enterprise-level Intuiface account.
• Subscription renewal – once payment has been collected - requires Internet-mediated activation (phone activation is not available) no more than five days after the beginning of a new period. After that five day grace period, in the absence of Internet-mediated activation, Composer and Player will cease to work. To activate these licenses, you must establish an Internet connection on each hosting PC.
• License verification will also occur automatically under certain circumstances, including whenever Composer or Player software is updated. See our article about frequency of license verification for details.

Activating Composer Licenses

Option One - Automatic License Retrieval

By logging into Composer, you are asking Composer to automatically select and download a paid license if one is available. The login process is detailed here.

If no paid license is available, Composer Free will continually look for a paid license. If, at any point, one is found, the license is downloaded and activated automatically.

NOTE for perpetual Composer Enterprise license holders only (a now discontinued license type; this section is here for legacy users only)

• Perpetual Composer licenses can be released from one PC and transferred to a new one. This device-to-device license transfer process depends upon whether you are current with your Maintenance, Support and Update (MSU) entitlement.
  • Perpetual Composer licenses with active MSU entitlement: These licenses can float and thus Composer can "self-activate". See this article for information about how to work with floating Composer licenses.
  • Perpetual Composer licenses with inactive MSU entitlement: These licenses cannot float. Unlimited transfers are still possible but license release and reactivation must be performed manually. To transfer these Composer licenses, follow the steps outlined here.

Option Two - Manual License Key Entry

Step One: Obtain a license key

1. Go to https://my.intuiface.com/login.aspx and log in using your login credentials.
2. Go to My License Dashboard to see a list of all of your licenses.
3. In the License key column, click on the key you wish to activate. By left-clicking it you will be able to copy it into your clipboard.

Step Two: Enter the license key into Composer

You must have an active Internet connection to activate your license.
Intuiface Composer must be allowed to access to all sub-domains of intuilab.com in https (port 443) if your PC protected behind a restrictive firewall.

1. Run Composer - if not already running - using its desktop shortcut or the Windows Start menu.
2. If already logged into your Intuiface account, select the menu option Help -> Logout then confirm your desire to logout by clicking the OK button in the pop-up window that appears.
3. Paste the license key from Step One above into the awaiting "Enter a paid license key" field. Then click the "Log In" button.
   
   

Once validated, the license will be activated on your PC.

Activating Player for Windows Licenses

Option One: Manual License Key Entry

Step One: Obtain your license keys

1. Go to https://my.intuiface.com/login.aspx and log in using your login credentials.
2. Go to My License Dashboard to see a list of all of your licenses.
3. In the License key column, click on the key you wish to activate. By left-clicking it you will be able to copy it into your clipboard.

Step Two: Enter your license key into Player

You must have an active Internet connection to activate your license.
Intuiface Player must be allowed to access to all sub-domains of intuilab.com in https (port 443) if your PC protected behind a restrictive firewall.

If Player is not currently licensed:

1. Run Player using its desktop shortcut or the Windows Start menu.
2. Paste the license key from Step One above into the awaiting text field and click the OK button.
   
   

If Player is currently associated with a different license or with another Intuiface account:

1. Run Player using its desktop shortcut or the Windows Start menu.
2. Click the "Enter a license key" option at the bottom of the Experiences panel.
   
   
3. Paste the license key from Step One above into the awaiting text field and click the OK button. The Player will now use that license and log in the Intuiface account that owns that license.
   
   
4. Follow the license release process for the original license key, making it available for use on other devices.

The above steps will initiate a (virtually instantaneous) license validation process over the Internet. Once validated, the license will be activated on your Windows device.

Option Two - Manual Credential Key Entry

The advantage of this option is the person installing Player does not need to know either the Intuiface account login credentials or individual license keys. A single credential key can be used on any number of PCs that will be used to run Player.

Step One: Obtain your account's Hands-Free Licensing credential key

Open the Credential Keys page in a Web browser. Here you have the option of copying an existing Hands-Free Licensing credential key or creating then copying a new credential key.

If you wish to create a new one, follow the directions here.

Step Two: Enter the credential key into Player

Take the credential key from Step One and paste it into the "Credential Key" field at the bottom of the Player login panel. Then click the "Log In" button.

Any available Player for Windows license will be automatically checked out.