Introduction

With account-to-account license transfers, Intuiface users can either temporarily or - in select circumstances - permanently move licenses from their own Primary Intuiface account to other Primary accounts or to their own Secondary accounts. (See our article about Primary and Secondary accounts, for more info.) Advantages include:

• Simplifying license management when working on multiple projects at the same time.
• Loaning Player licenses to secondary accounts, enabling remote deployment to account-specific devices.

NOTE:

• For Composer license transfers, the originating account must be at the Premier or Enterprise level.
• For Player license transfers, the originating account must be at the Essential, Premier, or Enterprise level.
• If the receiving account is a Primary account, that account must already be in possession of one or more active, paid licenses. Primary accounts cannot be used solely to contain shared licenses.
• See our article about transferring licenses between devices for moving licenses between Players in the same Intuiface account.

Transferring Licenses

For any Premier or Enterprise-level Intuiface account, the License Key column of the License Dashboard contains - for every Composer and Player license - a Transfer license option.

Selection of this link will open a dialog box in which you must specify the duration of the license transfer and the email address of the Intuiface account to which the transfer will be made.

• If transferring a subscription license: Only a temporary transfer is possible, using the "Lend" option.
• If transferring a legacy perpetual Player for Windows license: Both temporary and permanent transfers are possible.
  • Those with perpetual Composer Enterprise licenses also have both temporary and permanent account transfer options.
    (NOTE: Perpetual licenses are no longer available and thus documented here only for customers in possession of them.)

Make the appropriate selection, click the Transfer button, then confirm your selection.

Once the license is transferred, the License Key column of the License Dashboard will identify the account to which the license has been transferred. For temporary transfers, the "Status" column will contain the word Loaned; for permanent transfers, the license will disappear from the original owner's dashboard.

NOTE: Due to security reasons, the transferred license keys will appear with a different set of characters in the account to which the licenses have been loaned. 

Retrieving Temporarily Transferred Licenses

Temporarily transferred licenses can be retrieved. To do so, click the Bring license back option in the License Key column of the License Dashboard.

Confirm your selection and the license will be retrieved when it is next available. The loaned license becomes available for retrieval when the user either closes Composer/Player or logs out.

Restrictions and Conditions

1. Only those with Premier or Enterprise-level Intuiface accounts can transfer Composer licenses.
   
   • Annual Composer Premier licenses purchased using the academic discount only have the ability to transfer Player licenses to other accounts. Composer licenses cannot be transferred.
2. Premier accounts can only transfer Composer licenses to other Premier-level accounts. Enterprise-level accounts can only transfer Composer licensees to other Enterprise-level accounts.
3. As indicated above,
   • If the receiving account is a Primary account, that account must already be in possession of one or more active, paid licenses. Primary accounts cannot be used solely to contain shared licenses.
   • Subscription licenses only support temporary transfers, using the "Lend" option.
4. Loaned licenses cannot be transferred by the account to which those licenses were loaned.
5. Licenses already in use - i.e. if their "Status" is In use or Retained - cannot be transferred. Only licenses with the "Status" of Available can be transferred. Available licenses are currently unused.
6. There is no limit to the number of times a license can be transferred to different Intuiface accounts and then retrieved.
7. Any license of any type can be transferred, including - if in possession of legacy Player licenses - individual Player for Tablets licenses from within a 10 license pack.
   • Player for Tablets bundles are no longer available and thus documented here only for customers in possession of them.
8. Expired subscription licenses are automatically retrieved.
   • In addition, temporarily transferred perpetual licenses (a legacy, discontinued license type) whose Maintenance, Support and Update (MSU) entitlement has expired are also automatically retrieved.

Payment Responsibilities

Responsibility for the renewal of temporarily transferred subscription licenses belongs to the original purchaser. The destination Intuiface account never has payment responsibility for loaned subscription licenses.

Legacy perpetual Player for Windows licenses are paid in full so there is no payment responsibility for either the lender or the recipient of a temporary or permanent transfer.