The capacity of the Samsung SSP to 1) manage a large number of graphics in a single Intuiface scene and 2) keep in memory large graphic media files, is equivalent to that of a modestly powered Windows PC. As a result, an Intuiface experience that performs well on a Windows PC might act sluggish on the SSP.
We highly recommend the following:
- Minimize the file size of graphic media. For example, a 4k Ultra HD video on the SSP will consume an enormous amount of system RAM, risking serious performance issues.
- Keep it simple. Because the Samsung SSP is not built to handle large amounts of graphic media and data processing, favor the creation of simple experiences.
- Test often. Play Mode in Composer does not reproduce the resource limitations of the SSP. You must run your experience on the SSP in order to assess its true performance quality.
- Review the rest of this page to be sure you are acquainted with all limitations. Player for Windows offers a superset of capability over Player for Samsung SSP. This difference will narrow over time but at the moment, not every design option is available for use on tablets.
Please check that your SSSP is compliant with Intuiface Player in this section.
Certain Intuiface capabilities available on Player for Windows will never be available on Player for SSSP because the underlying technology is not supported by the tablet operating system:
- Websites that require a same-origin policy.
The Web Browser Asset can only display websites that permit cross-origin resource sharing - i.e. that don't require a same-origin policy. If you attempt to load a website requiring a same-origin policy, the Web Browser asset will display an error message stating the connection was "refused" due to "X-Frame-Options". Most public websites (such as Google, Facebook, Instagram, Twitter, YouTube, ...) require the same-origin policy and cannot be displayed in Player on Samsung SMART Signage. Sites like these may be accessible through use of embeddable code placed within the HTML Frame Asset instead.
The following capabilities are not yet part of Intuiface Player for SSSP but may be added in future releases:
- Share via Email - Configurable (i.e. using your own SMTP server)
- Helix collection
- Timeline collection
- YouTube asset
- (Microsoft) Deep Zoom asset
- Experiences published to an FTP/FTPS site cannot be downloaded.
- Assets and Collections.
- Audio content cannot be played if its name contains (blank) spacing characters.
- Flip Chart cannot render collections nested within.
- Video and Audio asset volume can only be controlled using the device's physical volume buttons.
- “Title” property of the Video, Audio, and Document assets is not supported.
- Minimize capability is not available (including the Initial View State property)
- Web Browser asset does support website links opened in a new browser window (i.e. _blank)
- For the Carousel, the "Display back of items" property must be set to True.
- There is no initial scroll effect for the Asset Flow, Asset Grid, and Carousel collections.
- For the Map collection
- No caching of a live session
- Bing Maps is blank without an API key
- Only Scale is managed for items in a Group
- Asset Flow and Asset Grid collections do not manage "justify". When the collection contains fewer items than can fit in a single view - e.g. 3 items in the collection while 5 could be displayed - then items are left-justified
- Due to file-system access limitations, the download of published experiences is not differential, meaning an already downloaded experience will be completely re-downloaded regardless of how much (or how little) has changed.
- Drawing Tools
- Snapshot capability is not yet implemented.
As mentioned above, the SSP is not built to handle large amounts of graphic media and data processing. The following points reduce the burden on the SSP.
- Prevent asset/collection rotation if acceptable for your design. In particular, use a design that doesn't permit the rotation of multiple items at the same time.
- Keep 3D models simple and minimize the number of models in a given scene as rendering glitches may occur
- Always use a "View angle" of 0 for the Carousel collection
- Avoid use of the Book document style
- Don't use scene transition effects
- If you must, only the "Cross Fade" effect is available.
- Text Input
- Caret custom color is not supported
- Triggers and Actions
- Launch Application action is unavailable.
- Use the mp4 (H.264) video format in the Video asset. The frame rate should be a multiple of 30 for US displays and a multiple of 25 for displays used around the rest of the world.
- Only one video/audio can be played at a time.
- Don't nest videos inside a collection
- Can only use timestamps as a video poster. External images cannot be used as posters.
- Video poster is displayed regardless of where on the timeline a video is paused.
- Video Asset must be horizontally orientated.
- Cannot respond to remote actions regardless of the source: neither from a running experience or a third-party application
- Some Windows fonts are rendered differently than they appear on Windows PCs. The following contains the known list of fonts with rendering differences but there may be others.
- Bookshelf Symbol 7
- MS Outlook
- MS Reference Specialty
- MT Extra
- Times New Roman
- Wingdings 2
- Wingdings 3